Pre-launch information
The details required for live sales are being prepared carefully. This page explains the current status and contains the website's privacy, cookie and verified business information.
Final sales terms must be completed before live checkout opens. They need verified information about products, prices, payment, delivery, cancellations, returns and customer support. This pre-launch information does not constitute a completed sales contract.
Last updated: 2 October 2026
The controller of personal data processed through this website is:
GERCEK OZKOK YAGCI
Trading name: PortreCoffee
NIF: 334131316
Address: Rua Capitão Mouzinho de Albuquerque 63, 2.º Dto. Frente, Fração C, 2400-194 Leiria, Portugal
Email: geral@portrecoffee.pt
At present, the PortreCoffee website may process the following categories of personal data:
a) Newsletter:
The current newsletter form does not request a first name, last name or telephone number.
b) Voluntary communications:
When someone contacts PortreCoffee by email or WhatsApp, PortreCoffee may process the information voluntarily provided by that person, such as their name, contact details and the content of their message.
c) Technical data:
The website server and infrastructure services may process technical information necessary for the operation and security of the website, such as IP address, date and time of access, requested pages, browser type and similar technical information.
Newsletter:
The email address is used to send PortreCoffee news, updates, launch information, product information and event information. The legal basis is the data subject's consent. Consent may be withdrawn at any time.
Contact requests:
Information voluntarily submitted is used to respond to the person's request and, where applicable, to take pre-contractual steps requested by that person.
Website security and operation:
Strictly necessary technical data may be processed to protect the security, integrity, availability and proper operation of the website.
PortreCoffee uses Brevo to manage newsletter subscriptions and email communications.
The current form collects only the email address as the required contact information.
The subscription uses a double opt-in confirmation process. After submitting the form, the user receives a confirmation message and the subscription is completed only after confirmation.
Brevo acts as a data-processing service provider for this purpose.
PortreCoffee does not sell its mailing list or sell personal data to third parties.
Newsletter data is retained while the subscription remains active.
After unsubscribing, the email address is no longer used for marketing communications. Only the minimum information necessary to respect the opt-out and demonstrate the consent history may be retained where legally necessary.
Information received through contact requests is retained only for as long as necessary to respond to and follow up on the request, subject to any applicable legal obligations.
Technical data is retained only for the period necessary for security, operation and troubleshooting purposes, according to the configuration of the infrastructure used.
Personal data may be processed by service providers strictly necessary for operating the website and newsletter, including:
These providers should process personal data only to the extent necessary to provide their respective services.
Under applicable data-protection law, individuals may, where applicable, exercise the rights of:
Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
Requests may be sent to: geral@portrecoffee.pt
Individuals also have the right to lodge a complaint with the Portuguese Data Protection Authority (CNPD).
Every newsletter communication must provide a mechanism to unsubscribe. Subscribers must be able to unsubscribe at any time.
This Privacy Policy may be updated when the website begins offering sales, payments, deliveries, customer accounts or other functionality involving additional processing of personal data.
Cookies and similar browser technologies may be used when technically necessary for the operation, security and proper delivery of this website.
In its current configuration, PortreCoffee has not intentionally enabled analytics or advertising cookies, Google Analytics, Meta Pixel or similar marketing trackers. This statement describes the website's configured status; it is not an independent technical or legal audit.
Where required by the active configuration, local browser storage may be used for temporary cart or demo functions and other necessary site operation. It is not used as an advertising or analytics tracker.
The Brevo newsletter subscription service is a third-party service. When the subscription function is active, it may involve technical requests and data processing required to provide that service; it is not a PortreCoffee analytics tool.
If non-essential analytics, advertising or tracking technologies are introduced in the future, they will not be activated before the appropriate consent mechanism is implemented.
You can also manage cookies and browser storage through your browser settings. This Cookie Policy will be updated whenever the technology used by the website changes.
Delivery destinations, methods, shipping prices and estimated delivery times are shown at checkout before an order becomes binding and before payment is finalised. PortreCoffee may offer delivery to mainland Portugal, Madeira and the Azores, subject to the options available at checkout; if availability differs by destination, checkout is authoritative.
Unless a different period is agreed with the consumer, delivery will be made within the period required by applicable Portuguese and EU consumer law. Where PortreCoffee arranges transport, risk remains with PortreCoffee until the goods are physically received by the consumer or a third party designated by the consumer, subject to applicable law.
If an order is damaged, incorrect or incomplete, please contact geral@portrecoffee.pt as soon as reasonably possible. This policy does not limit statutory rights relating to defective or non-conforming goods.
For distance contracts, consumers generally have a right to withdraw within 14 calendar days from physical receipt of the goods, subject to the statutory exceptions. To exercise this right, send an unambiguous statement by email or use the optional model withdrawal form below.
Returned goods must be sent back within the statutory period after the withdrawal statement. The direct cost of return is borne by the consumer where this is lawful and the consumer has been properly informed, unless PortreCoffee agrees otherwise or a different policy applies.
Refunds are made within the legal period and normally by the same payment method. Where permitted by law, PortreCoffee may withhold the refund until the goods have been received back or proof of return has been supplied. The original basic standard delivery charge is refunded where legally required; an extra cost chosen for an upgraded delivery method is not refunded where the law permits this distinction.
Specific statutory withdrawal exceptions may apply only where their legal conditions are met, for example to goods liable to deteriorate or expire rapidly, or sealed goods unsuitable for return for health protection or hygiene reasons once unsealed. These exceptions do not remove statutory rights relating to defective or non-conforming goods.
This form is optional. You may instead send any other clear statement of withdrawal by email.
To:
GERCEK OZKOK YAGCI — PortreCoffee
Rua Capitão Mouzinho de Albuquerque 63
2.º Dto. Frente, Fração C
2400-194 Leiria
Portugal
Email: geral@portrecoffee.pt
I hereby give notice that I withdraw from my contract for the sale of the following goods:
Goods: ________________________________________
Order date / date received: _______________________
Name: _________________________________________
Address: _______________________________________
Order number: __________________________________
Date: _________________________________________
Signature (paper form only): _____________________
A consumer may use the competent Portuguese alternative consumer dispute resolution (ADR/RAL) entity, according to territorial and legal jurisdiction. PortreCoffee does not claim voluntary membership of any arbitration centre or exclusive use of CNIACC.
Official directory: Portuguese Government consumer dispute-resolution guide.
PortreCoffee is registered with the Portuguese Electronic Complaints Book. Consumers may submit a complaint through the official platform.
Business owner:
GERCEK OZKOK YAGCI
Trading name:
PortreCoffee
NIF:
334131316
Official address:
Rua Capitão Mouzinho de Albuquerque 63, 2.º Dto. Frente, Fração C,
2400-194 Leiria, Portugal
Email:
geral@portrecoffee.pt
Location:
Leiria, Portugal